IIB Customer Success Story: Secure Browsing with Idenprotect Go
The customer is a global leader in the investment and retail banking industry.
Executive Summary
A leading international investment and retail bank sought to enhance security and user experience by providing seamless access to corporate data across a hybrid environment. Idenprotect Go, a secure enterprise browser, addressed their challenges, offering phishing-resistant, passwordless access and integrating seamlessly with their existing infrastructure.
The solution resulted in improved security, streamlined IT operations, and enhanced user satisfaction.
Customer Challenge
The bank faced the complex task of enabling secure access to sensitive data hosted both on-premise and in the cloud for their globally distributed workforce. They needed a solution that not only mitigated phishing and password risks but also provided a frictionless user experience without relying on traditional authentication methods like OTPs and authenticator apps.
Idenprotect Solution
Idenprotect Go emerged as the ideal solution, offering a secure enterprise browser environment that aligned with the bank’s security and user experience requirements. The solution leveraged the bank’s existing infrastructure, including Microsoft Intune and proxy servers, ensuring a smooth transition without operational disruptions.
Results and Benefits
Idenprotect Go significantly enhanced the bank’s security posture by eliminating password vulnerabilities and mitigating phishing risks.
It streamlined IT operations through centralised management and reduced user complaints. The seamless user experience, featuring biometric authentication, boosted productivity and satisfaction.
Additionally, the passwordless, phishing-resistant approach provided senior management with confidence in the bank’s enhanced security posture.
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